Healthcare Blog

    Advertisements
  • Plan Ahead!

    April 2016
    Stress Awareness Month

    May 6-12, 2016
    National Nurses Week

    May 8-14, 2016
    Women's Health Week

    October 2016
    Breast Cancer Awareness

    February 2017
    American Heart Month

    March 12-18, 2017
    Patient Safety Awareness

Archive for the ‘Steve Berkowitz, MD’ Category

IMPROVING PHYSICIAN TO PHYSICIAN COMMUNICATION

Posted by capcityspeakers on June 29, 2017

By Steve Berkowitz, MD

Let’s get back to the basics and start talking again

I must admit that I am getting more impressed with the ability of the various electronic medical record’s (EMR) ability to capture and transfer information.  Slowly but surely, the profession is integrating the individual EMRs that hospitals and physicians have independently acquired, and are gradually developing a meaningful platform whereby physicians can communicate and share information.  This has not come easy, though, and we are far from done.  EMR’s are still the greatest source of pain and dissatisfaction amongst physicians and providers across the country.

Lack of appropriate communication in patient transfers and handoffs increases medical errors; every time a transfer occurs, there is another opportunity to drop the ball.  How does one know what the other is doing?  And maybe more importantly, how does one know what the other is thinking?

The electronic record, although very helpful, can also become a crutch.  “I entered my consultation into the electronic record, so everyone should know exactly what I did with the patient”, physicians have said.  Well, maybe.  Just because the consultation note was entered electronically, one should not necessarily assume that all the parties have received, read, or even understood that referral.  At a minimum, it accomplishes the old CYA, as one can easily verify that the information was entered into the record.  But did it accomplish the overall goal.  Did the other physicians receive that information?  Was that information incorporated into the treatment plan for the patient.  Did it improve the patient’s outcome?  Was there a meaningful, interactional discussion of the treatment plan?

Read the rest of this entry »

Advertisements

Posted in Speaker Blogs, Steve Berkowitz, MD | Tagged: , , | Leave a Comment »